the chair is beautiful and the functions are nice. I have a hard time getting my lower back to sit far back enough in the chair and my arms seem to be too short to fit correctly in the arm sleeves. The legs and roller functions somethimes grab your heels so tightly even on gentle setting the pain is too much. I have also learned that you can't just select the legs or feet only, the upper body still recevies a massages which i don't like. Sometimes we just want one isolated massage and this chair does not seem to offer that option. All in all, I would not have paid $9,000, the original price for this chair. It needs some work. Strong rollers.