Osaki OP-4D Ultima

Very happy with purchase.. no issue with customer service/shipping.
Unit arrived on time and package extremely professionally.
The massage chair is a must have…
Recommend highly.. cold not be any happier with my purchase..
Assembly may be an issue for anyone with disabilities or arthritis.. recommend white glove service.. if the case
There where no issues for me during assembly..
If I could rate from 1-10 it would be a 10
Thank you Osaka for providing a wonderful massage chair..

Osaki OP-4D Ultima

Overall, this chair is wonderful.
The only concerns are the following:
1. Even in the softest settings it’s too strong for my back. I resolve this by folding a throw and putting it behind my lower back.( Better to be too strong than too weak!)
2. The voice control is far from “intelligent”
3. No mid body air bags.
I had back surgery in 02/24 and this chair has reduced the muscle tightness substantially.
Highly recommend!

Osaki OP-4D Ultima

The chair takes some getting used to used to but once you get the settings where needed, the massage is good.