I’m 70 years old and we approximately 210 pounds. I bought this chair 2 1/2 years ago and I’m just reviewing it now.
I love it very much. It’s not a gentle chair, but I would be disappointed if it were too gentle. My fiancé doesn’t use it and I find most ladies feel that it can be too rough, but I don’t. I would buy this chair again in a minute.
A suggestion I would make to this manufacturer is to put a replay button on future models so that if there is a part of the massage that you like, it would automatically replay that for 90 seconds.
As per another contributor, the head pillow is cumbersome and not a benefit.
I paid $3000 and thought it was a deal if they were $2500 like they are today and I were a male I would buy this without hesitation. I assembled it myself and it is quite heavy and very well built. I have no concerns about the reliability of this machine.
Feel free to personally reach out to me if I could answer any questions for you my email is [****]