Osaki Cleaning Kit

Emeperor 2 massage chair comfortable lots of padding and slick look . How ever it lucks of support for your neck and makes your position uncomfortable during the duration of the massage . I should have kept the amamedic revive instead . Overall for customerr service rep Eun Jin exceeded the expectation helping me during the return and exchange transaction and very nice and professional . Can you suggest how fix or other remedy for neck support for the OSAKI emperor 2 . Thanks

Osaki Cleaning Kit

works very well

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The install service can be better, and so far I have not received my chair yet and the installation is definitely not on time. The service needs lot more improvement.